How Great Music Supervisors Give us the Chills
It’s rare for a commercial to be so moving it sends chills down my spine, but Nike’s “Human Chain” ad struck me just right.
“Ali in the Jungle” by The Hours is great song, but I’m not sure the song itself would have given me goosebumps. And the visuals, stunning as they may be, would never have done it for me without this song. Many of the 250,000+ YouTube viewers would probably agree – these music supervisors and film editors found the perfect match of music and images.
If an ad agency knew the secret formula for a “chill response” and could guarantee X number of them in their viewers, they’d be set for life. Why?
1. A chill response signifies an intense emotional reaction.
2. These reactions to music and film are almost always associated with positive feelings.
3. The chill response is physically measurable market research.
So why haven’t marketers been all over this? In truth, psychologists have been studying chill responses to music for years, but their findings have been limited by the unpredictable nature of chills. A powerful chill reaction is rare, and it seems to depend on a delicate balance of many factors. Reactions can vary widely from person to person, and some people reportedly never experience chills or goosebumps at all when they listen to music.
Still, some studies have found common musical qualities that tend to give people the chills:
1. Changes in volume
2. Entry of a voice
3. New or unprepared harmonies
4. Sudden textural changes
5. Solo instrument emerging from a softer orchestral background
While none of these factors alone will guarantee an emotionally powerful song, they can be helpful guidelines for critiquing a track. Ask: does the track change enough musically? Does it have dynamic highs and lows? Does it surprise the listener at key points? These questions can help steer you toward the next goosebump-inducing hit.
Which commercials are so good they’ve given you the chills? Post them in the comments section below.
For more info, this study outlines some of the best chill research out there: “Listening to Music as a Re-Creative Process” Grewe, et. al., 2007 (pdf). http://musicweb.hmt-hannover.de/kopiez/Grewe-etal(2007)Chills.pdf
Charlie McCarron, Sound Consultant
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Posted March 5th, 2010. Categories: Audio Perception, Music Research, Music Supervision, Music and Emotion. Tags: chills, Nike.



The iTunes store has changed the way listeners judge music by putting a 30-second time limit on their attention spans. Songwriters may cringe, but it’s now unavoidable. The hard truth is if a song doesn’t deliver in this short window of time, it simply won’t sell.

The chef has been trained by Pierre White; the service is 5 star; the décor is a designer’s dream, but there’s something missing. You can’t quite put your finger on it but you just don’t feel right. You eat there once and never go back.
Love You Better – The Maccabees
Zero – Malcolm Middleton
Psychic City – YACHT
Loading – Knuckles
Growls Garden – Clark
Lovers’ Carvings – Bibio
In sonic branding, much thought and effort goes into finding the perfect sounds to fit a brand’s style. Part of this process involves breaking these sounds into their essential ingredients and critiquing them: “That trumpet is a shade too mellow. Can we find one with more punch?” or “We need to decide if we want a brighter voice or a darker voice.”
Did you hear the anvil, tambourine, and electric spark? If you’re like most listeners, probably not (we’ll get to the reason for this later). But Werzowa hand-picked each of these sounds for a reason. He knew their unique sound “flavours” and was able to mix them perfectly into a memorable audio logo.
It was designed to remind advertisers of the continuing influence and effectiveness of television but in fact served to highlight the remarkable power of sound branding. Thinkbox, the television marketing body for major UK commercial broadcasters, recently unveiled its very first TV advert featuring a man on a psychiatrist’s couch who is prompted to go to a “happy place” in his mind. Far from imagining a sandy beach or flower-filled meadow the patient blurts out a series of famous jingles from the last 30 years. Among the slogans are Just One Cornetto, immortally sung to Italy’s O Sole Mio, the beautifully harmonised Mild Green…Fairy Liquid and of course, the unforgettable WOAH!! Bodyform.
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